Main page → Your dashboard → Using Communications Main page → Your dashboard → Doing tasks → Using Communications
<aside> <img src="/icons/cursor-click_gray.svg" alt="/icons/cursor-click_gray.svg" width="40px" /> Quick links
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<aside> <img src="/icons/book-closed_gray.svg" alt="/icons/book-closed_gray.svg" width="40px" /> What’s on this page
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At the top of your dashboard you’ll see your Comms table. It has four views; Inbox, Outbox, All about me, and Active messages.
Keep an eye on it and respond to messages quickly so that you don’t hold up work. But generally, this is not the place to create messages. Instead messages should be created in what they’re about.
This shows the subject of the message, what the message is linked to, when it was lasted changed, and who it is from.
If you’ve written something inside to read, its helpful if you end the subject with the three dots …
Open the message to reply or mark it “Resolved”.
This is where all of the messages you’ve sent, and haven’t been “Resolved” show. It looks the same as the Inbox, but the person at the end is who it was sent to.
This table shows all of the messages that are about you. It shows all of the messages you created, the ones that are currently sent to you, or that you were the last one to change. The “From (last edited by)” is automated by assuming that the person who last edited the message is also the one who is sending it..
What it does not show are messages that had been sent to you, but were then sent to someone else. You’ll still find them in the page that they were about.
This might get quite full over time, so it is conveniently grouped by “Status”. Collapse these toggles to hide their content.
If you’re a manager, you should also see this view. It is so you can keep an eye on communications that are not being responded to or getting old. All messages that haven’t been “Resolved” or “Abandoned” show here. All messages should be read, then either responded to or resolved quickly. The Comms table should never be used as a to-do list. That’s what tasks are for.